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Banque Saudi Fransi successfully implements another release of its Core Banking System Program

16/Nov/2021
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Banque Saudi Fransi successfully implemented Release 2.1, the second phase of the Core Banking System, on the 15th and 16th of October 2021. The release is a second critical step in BSF’s journey to becoming the most modern, innovative, and experience-focused bank in the region running on TCS BaNCS.

As part of Banque Saudi Fransi’s vital strategic initiative is to lead a three-year Core Banking transformation initiated in 2019 and complete the program’s first phase in 2020.

The TCS BaNCS Retail Loan Origination System, a Tata Consultancy Services offering, provides an enhanced customer experience to the bank’s retail customers through personalized and bundled product offerings across Home Finance, Personal Finance, and Credit Cards. In addition, the new platform will deliver efficiencies for the bank through improved automation and faster transaction execution.

Release 2.1 is successfully implemented across the branch network, direct sales offices, telesales, and supporting business lines in operations and risk to improve the digital banking experience for BSF’s retail banking customers across all channels. The release has proven to be truly transformational and will elevate the banking experiaence in the region to the next level.

“In record time, we have migrated all our retail banking customers from our legacy system to our new Core Banking System. At BSF, the customer is at the center of all that we do. With CBS 2.1, we are greatly improving our product offerings to the customer,” said Thamer Yousef, Chief Operating Officer. “CBS Release 2.1 has proven that BSF is on its path to becoming a trailblazer for digital banking transformation in the region,” he added.

A key factor for the release’s success was the breakneck speed with which both the Business and IT teams worked to implement the new system for all its customers.
“We are immensely proud of this grand achievement for the bank,” said Mohammed Alsheikh, Head of BSF’s Personal Banking Group. “We stand at the junction of reinventing how we interact with our customers, and TCS BaNCS is the platform that will help achieve our vision.”

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