FransiPhone is the telephone banking service that allows you to manage your accounts and conduct your day-to-day banking transactions quickly at any time.
Call 8001242121 inside KSA or +966920000576 outside KSA.
Choose your preferred language by pressing (1) for Arabic of (2) for English.
Press (1) for FransiPhone services.
Enter your MADA or credit card number.
Enter your card PIN number.
Create new PIN number for FransiPhone different than your card PIN and not repeated and sequenced.
Confirm your new FransiPhone PIN.
You will receive an activation code via (SMS) in your registered mobile number; you need to enter the code.
You must accept the FransiPhone Terms & Conditions, Press (1) to accept or (2) to reject.
Now you can enjoy using our advanced interactive voice response.
Registration through ATM
Insert your MADA or Credit card in any Banque Saudi Fransi ATM.
Choose your preferred language.
Enter your card PIN.
Select “Other Services” from the main screen.
Select “Phone Banking Access”.
Select “Registration”.
Enter your NEW Fransi Phone PIN, which should be different from your card PIN.
Re-enter the same Fransi Phone PIN.
Your card will eject with conformation receipt.
FransiPhone Services
Notification alert (Post Login)
Traffic violations.
ID expiry.
MADA card expiry.
Inactive accounts.
Inactive cards (MADA/CREDIT CARDS).
Inactive beneficiaries (Accounts and SADAD bills).
IPO subscription.
Marketing offers.
MADA Cards
Activate your MADA card.
Reset MADA card pin.
Change your MADA card PIN number.
Stop your MADA card.
Current Account
Obtain information on all your BSF accounts.
Transfer funds between your accounts and other accounts in Banque Saudi Fransi.
Add accounts in Banque Saudi Fransi under Beneficiaries list.
Transfer funds to Local Banks (Predefined Beneficiary through FransiPlus & FransiMobile).
Brokerage & Company Payment.
Check the last 6 transactions on the account.
Check the last deposit transaction on the account.
Request account statement (By Fax).
Order a checkbook (By Branch).
Inquire about your IBAN number also you can send it to your registered mobile via SMS.
Inquire about your FransiPhone daily limits.
Credit Cards
Activate your Credit Card
Inquire about your Credit card balance.
Inquire about your Credit card due amount.
Pay your credit card.
Cash advance (Transfer from your card to your account).
Inquire last 5 transactions.
Inquire last 5 pending transactions.
Redeem bonus points.
Inquire credit card limit and cash limit.
Assign/Change PIN number for your credit card.
Request new card.
Inquire about your credit card IBAN number also you can send it to your registered mobile via SMS.
Loan Services
Inquire about your loan outstanding amount.
Inquire about your next installment amount and due date.
Apply for new loan
Sadad Bill payment
MOI Services
JANA program point inquiry
Tickets inquiry
Exchange rate
FransiKey registration
E-channels management (FransiPlus - FransiMobile)
Change FransiPhone PIN number
Contact Numbers
For Customer Service
From landline 8001242121 and outside the Kingdome dial +966920000576
For Customer Service ( Priority & Elite)
Priority
From landline and mobile dial 8001240001 from outside the Kingdom dial +966114089000
Elite
From landline and mobile dial 8001245050 from outside the Kingdom dial +966114089000
