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Vishing is the concept of phishing over a voice channel.  Fraudsters claiming to represent real companies such as banks attempt to trick customers into providing their personal and financial details over the phone.

Do not reveal any personal or sensitive information on a telephone call, even if the caller claims to be from your bank.

Do not call and or disclose any personal or sensitive information on any telephone system that you are directed to by a telephone message or from a telephone number provided in a phone message, an e-mail or an SMS.

When dialing Banque Saudi Fransi customer center, always use the contact number provided behind your debit card or credit card to ensure that you are dialing to the BSF genuine customer care.